Job Description
VA Training & L&D; Specialist Hybrid (Gurgaon) Full-time | Eastern Shift (5:30 PM – 2:30 AM IST) Experience Required: 3–5+ Years About Triple At Triple, we help founders, executives, and quick-growing businesses scale with high-performance virtual assistants. We’re building a modern VA ecosystem powered by operational excellence, communication mastery, AI tools, and smart systems. We are now looking for a VA Training & L&D; Manager who can build and lead world-class training programs for virtual assistants across communication, execution, productivity, AI enablement, and client management. This is not a traditional trainer role. We’re looking for someone who deeply understands the global virtual assistant space and can create high-impact training systems that transform candidates into elite virtual assistants. Role Overview You will be responsible for designing, executing, and continuously improving the end-to-end training framework for our virtual assistants. This role combines:



Training delivery Curriculum development Learning & development strategy Stakeholder collaboration Quality control AI enablement Operational readiness You should be capable of building structured onboarding programs, assessment frameworks, AI training modules, mock client simulations, and continuous upskilling systems aligned with both company standards and client requirements. Key Responsibilities Training & Curriculum Development Build comprehensive training programs for virtual assistants from beginner to advanced levels Design onboarding bootcamps, certification programs, and skill-development tracks Create SOPs, playbooks, assignments, assessments, role-play scenarios, and evaluation systems Develop modern AI-focused training modules for productivity and operational efficiency Continuously improve training content based on cohort performance, operational gaps, and client feedback Live Training & Facilitation Conduct live virtual training sessions for VA cohorts Coach train

📌 Training And Development Officer (Mumbai)
🏢 Triple
📍 Mumbai