Job Description
Job Description Job Title: Communications & Training Analyst Location: India Remote/Hybrid Remote / Hybrid depending on location Travel required Occasional travel between offices may be required Department: Transformation & Enablement Reporting to: Global Lead, Business Transformation and Adoption Purpose of Role: To support the creation, coordination and delivery of communications, training and enablement activities across transformation programmes. The role is responsible for drafting communications, developing user-friendly training materials, supporting training delivery, maintaining LMS content and helping users build confidence in recent systems, processes and ways of working. Scope: Global coverage with focus on APAC markets. No direct reports. Supports the Communications & Training Lead, programme team, market teams, change champions, super users and delivery teams by creating, maintaining and delivering communications, training and LMS content across multiple transformation workstreams. Key Responsibilities: • Draft,



tailor and maintain internal and external communications including FAQs, programme updates, market communications, leadership briefing materials, user announcements and client-facing content. • Translate programme, process and system information into clear, simple and audience-friendly messages for different stakeholder groups. • Develop and maintain training and enablement materials including SOPs, user guides, quick reference guides, training decks, process walkthroughs, knowledge articles, videos and eLearning content. • Support LMS creation and administration, including course set-up, content upload, learning pathway maintenance, learner enrolment, completion tracking, reporting and content version control. • Coordinate and support training delivery, including scheduling sessions, preparing materials, issuing learner communications, tracking attendance and collecting feedback. • Deliver training sessions, webinars, workshops an

📌 Communications and Training Analyst (Mumbai)
🏢 VISTRA
📍 Mumbai