RCM Associate Manager
*This is a fully onsite position in Pune, Maharashtra Office.*
SHIFT 7:30PM IST - 4:30AM IST
Our qualified billing experts help organizations ensure accurate billing and coding, and partner with them at every step of the revenue cycle. Dedicated account managers deliver a comprehensive approach for improving the financial health of any practice.
JOB SUMMARY
Responsible for managing and tracking the productivity of the account team and insuring
the health of the client's Accounts Receivable. In addition to performing similar work, the
position supports RCM Management by efficiently and effectively providing oversight and
review of the team, processes and workload. Client financial results/KPI's
ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES
• Strong customer service skills for client satisfaction, health of client AR and
management of RCM team members
• answering client inquiries; prompt return and follow up to all interactions; prompt
response to requests for information, both internally and externally
• acts as the first point of contact for team members and provides guidance on work
matters Interact with clients and their patients, engage in proactive resolution of
issues and timely response to questions and concerns.
• Deliver timely required reports to the RCM Management; initiates and
communicates the resolution of issues
• Meet regularly with staff; in-person and as a group to confirm the status of client
accounts and build/sustain staff engagement to drive business results and
improvements
• Track clients’ AR productivity and health (charge, payments, collections,
adjustments) on a daily, weekly and/or monthly basis as needed to ensure the client
and company expectations are met.
• Remain current with company’s policies and procedures regarding AR activity such
as, reviewing month end reports to insure the AR and cash collections are meeting
agreed upon benchmarks, identifying trends, reviewing denial reports
• Analyze reports to d
📌 RCM Associate Manager (Pune)
🏢 Veradigm
📍 Pune