The AI Program Manager is responsible for leading the end-to-end delivery of enterprise AI initiatives across the Mashreq Bank account. This role ensures the successful execution and adoption of Predictive AI, Generative AI, Agentic AI, and Intelligent Automation programs.

While the AI Architect designs the solutions, the AI Program Manager orchestrates their realization. You will bridge the gap between business stakeholders, AI Architecture, Data, Security, Platform Engineering, Governance, Risk, and Compliance teams. Your primary goal is to manage timelines, budgets, technical dependencies, and risks, ensuring that scalable, secure, and responsible AI solutions are delivered on time and aligned with Mashreq's strategic business outcomes.

2. Role Snapshot

3. Key Responsibilities

3.1 Program Delivery & Execution
- Lead the end-to-end lifecycle management of complex AI programs spanning predictive, generative, agentic, document intelligence, and automation domains.
- Develop and maintain comprehensive program plans, tracking milestones, dependencies, resource allocation,



and budgets.
- Drive Agile/Scrum delivery methodologies across multiple cross-functional engineering and data science pods.
- Manage technical and operational dependencies across data pipelines, model training, application integration, and infrastructure layers.

3.2 Stakeholder Engagement & Alignment
- Act as the primary point of contact for Mashreq Bank business leaders, translating business priorities into actionable delivery roadmaps.
- Partner closely with AI Architects to ensure delivery squads are strictly adhering to defined enterprise AI reference architectures and design patterns (e.g., RAG, multi-agent systems).
- Facilitate steering committee meetings, providing transparent reporting on program health, ROI, and technical milestones to executive sponsors.

3.3 Risk, Governance, and Compliance Management
- Drive the operationalization of Responsible AI frameworks alongside Risk, Complia

📌 Program Manager (Bengaluru)
🏢 Trigent Software
📍 Bengaluru