About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Come Join Our Team
- As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe excellent work deserves great rewards

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Job Summary
- The Credit Resolution Escalation Specialist is responsible for the monitoring and resolving Credit balances and refunds from billing system’s overages.



Daily assignments are provided by the supervisor and the Credit Resolution Escalation Specialist must develop a plan to complete work lists by the end of each day. The Credit Resolution Escalation Specialists must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to our providers throughout the country.

Essential Functions and Tasks
- Processes, research, and resolves credit balances and refunds from a billing system’s overages that are escalated from the Credit team.
- Reviews refund request letters and determines an appropriate resolution based on contract and timely guidelines.
- Identifies trends and notifies appropriate departments.
- Ensure that all check registers are sent to Client Success or finance for Approval.
- Ensure we receive all check numbers from Client to be uploaded into the system to ensure Credits can be cleared.
- Ensure all returned refund checks are researched and corrected.
- Analyze data from

📌 Credits Specialist (Chennai)
🏢 Ventra Health
📍 Chennai