Subject Matter Expert Global Operations (Bengaluru)

Subject Matter Expert Global Operations (Bengaluru)

02 Oct
|
Multiplier Technologies
|
Bengaluru

02 Oct

Multiplier Technologies

Bengaluru

Role Overview – Team Lead – Payroll
We are seeking a highly analytical and proactive Team Lead – Payroll to strengthen global payroll operations by driving knowledge excellence, process consistency, and continuous improvement across regions.

In this role, you will act as the central payroll knowledge authority, ensuring accurate and compliant payroll processes across countries. You will reduce dependency on team leads, enhance team capability, and ensure standardized, scalable payroll operations.
You will leverage payroll data insights to identify gaps, lead training initiatives, and collaborate cross-functionally with HR, Finance, and Product teams to improve operational efficiency and payroll accuracy.
This is a high-impact individual contributor role that blends payroll expertise, data-driven decision-making, and operational leadership.
? Location: Baner, Pune ? Work Model: 5 days Work From Office
Key Responsibilities
1. Global Payroll Knowledge & Process Ownership
- Act as the go-to expert for payroll policies, processes, and compliance queries across global teams




- Ensure accuracy, compliance, and standardization of payroll workflows across multiple countries
- Analyze monthly payroll operations and QA performance data to identify trends, discrepancies, and improvement areas
- Recommend and implement scalable payroll process improvements to reduce recurring issues
- Own and continuously improve payroll documentation, SOPs, knowledge repositories, and compliance guidelines

2. Payroll Training & Enablement
- Partner with Enablement teams to design and enhance payroll training programs and documentation
- Conduct payroll onboarding sessions and continuous training for operations teams
- Identify knowledge gaps related to payroll laws, compliance, and system processes
- Drive continuous upskilling in payroll operations, compliance, and best practices

3. Payroll Quality Assurance & Continuous Improvement
- Review payroll QA trends and audit reports to generate ac

📌 Subject Matter Expert Global Operations (Bengaluru)
🏢 Multiplier Technologies
📍 Bengaluru

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