About Us

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorization, and referral intake in specialty pharmacy.

We're looking for a skilled IT Engineer to manage our multi-platform setting spanning Windows and macOS devices, ensuring seamless device setup, security compliance, and world-class end-user support.

What You'll Do
- Configure and deploy Windows laptops and desktops using Microsoft Intune and Autopilot for zero-touch deployment.
- Set up and manage MacBooks using Apple Business Manager (ABM), Automated Device Enrollment (ADE), and Jamf Pro/Kandji.
- Install, configure, and troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) across platforms.
- Administer Azure Active Directory (Entra ID) for identity management, conditional access, and SSO configuration.
- Configure device security settings, including BitLocker (Windows) and FileVault (macOS) encryption.
- Manage Microsoft 365 licenses, group policies,



and compliance policies across the organisation.
- Provide Level 2 technical support for hardware and software issues on both Windows and Mac devices.
- Troubleshoot connectivity issues, including VPN, Wi-Fi, and network configurations.
- Write PowerShell scripts (Windows) and shell scripts (macOS) for automation and bulk operations.
- Maintain accurate IT asset inventory and manage device lifecycle from procurement to disposal.
- Document troubleshooting procedures and maintain knowledge base articles for the team.
- Collaborate with IT, HR, and other teams to ensure smooth onboarding and offboarding experiences.

Who Can Apply
- Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience.3+ years of experience in IT desktop support or systems administration.
- Strong expertise in Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).Proficiency with Azure Active Directory

📌 IT Engineer (Bengaluru)
🏢 100ms
📍 Bengaluru