Role: Manager - GPS Innovation & Excellence
Location: Hyderabad
Full/ Part time: Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Manager, GPS Innovation & Excellence, you will play a key role in shaping the future of Global People Services (GPS) by driving technology-enabled transformation, continuous improvement and operational excellence initiatives. Working closely with global stakeholders across HR, Digital, HR Technology and HR Operations, you will lead projects that improve efficiency, enhance the employee experience and deliver measurable business outcomes. From process optimization and automation to change management and capability development,



you will help identify innovative solutions that simplify how we work and enable GPS to deliver outstanding service to employees worldwide.

Key Responsibilities:
- Drive the delivery of Global People Services (GPS) strategy initiatives, including technology implementations, continuous improvement projects, process optimization, automation and Carrier excellence (Cx) activities that improve the efficiency, quality and employee experience of our GPS operations.
- Partner closely with the Europe GPS Hub Lead through a strategic dotted-line relationship, supporting regional continuous improvement initiatives, Kaizen activities, operational excellence programmes and capability development, while ensuring alignment with the GPS Innovation roadmap
- Lead the planning, co-ordination and delivery of cross-functional projects, ensuring appropriate governance, stakeholder engagement and agreed deliverables are

📌 Manager, GPS Innovation (Hyderabad)
🏢 Carrier
📍 Hyderabad