This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Service Engineer based in India.

This is a senior field engineering opportunity focused on supporting and maintaining advanced ultrasound medical equipment.
You will take ownership of system-level troubleshooting, preventive maintenance, repairs, and technical service activities across assigned customer accounts.
The role requires strong technical expertise and the ability to diagnose complex, multi-symptom equipment issues in customer environments.
You will work directly with customers, acting as a trusted technical interface while ensuring service activities are completed safely, accurately, and on schedule.
The position combines hands-on engineering with service administration, maintenance documentation, field modification activities, and account support.
You will collaborate with supervisors and other technical specialists to resolve issues that require expertise beyond established procedures.




This role is well suited to an experienced ultrasound service qualified who enjoys solving complex technical problems and delivering reliable customer support.

Accountabilities:
- Maintain and service ultrasound modality equipment across assigned customer accounts.
- Perform comprehensive system-level troubleshooting to diagnose and resolve complex, multi-symptom equipment problems.
- Execute preventive and remedial maintenance activities in accordance with established technical procedures and service standards.
- Complete Field Modification Instructions (FMIs) and Preventive Maintenance Service (PMS) inspections within required timelines.
- Ensure all service, maintenance, inspection, and account documentation is completed accurately and on schedule.
- Manage required administrative activities associated with field service responsibilities.
- Diagnose and resolve technical issues using established procedures, escalating com

📌 Senior Customer Service Engineer (India)
🏢 Jobgether
📍 India