Roles & Responsibilities:
 Deliver sessions for recent hires to enhance their communication skills
 Liaise with managers to determine training needs and schedule training sessions
 Prepare educational material such as Training content, training handouts, videos etc.
 Conduct TNA to identify areas of improvement  Monitor employee performance and measure ROI
 Conduct seminars, workshops, individual training sessions, class room training, online
 Training and E learning.  Maintain attendance and other records Required Skill Set:
 Excellent communication skills
 Well versed in VNA training methodologies
 Proven experience as corporate trainer
 Ability to handle and schedule batches of 40-50 trainees




 Ability to handle conversion of 90 percent and above
 Ability to reduce the attrition in training  Prior experience from BPO or International voice and communication training.
 Exposure to sales training.
 Good knowledge of USA culture and UK culture
 Good knowledge of latest training methodologies and techniques
 Excellent communication, presentation and public speaking skills
 Organizational and time management abilities  Critical thinking and decision making
 Psychometric testing tools and usage of free online tools
 Conduct Personality development courses

📌 Voice & Accent Trainer (Coimbatore)
🏢 KG Invicta Services
📍 Coimbatore