Description
Join JPMorganChase’s Document & Business Solutions team in Pune, where you’ll play a key role in enabling smooth, accurate, and well-controlled cash operations support in a fast-paced banking setting.

Job Summary

As an Operations Specialist in the Cash Operations Support team, you will be responsible for the accurate intake, verification, digitization, tracking, and secure handoff/dispatch of client instruments and service request documents received at the Pune branch. The role requires strong attention to detail, disciplined record maintenance, adherence to maker–checker controls, and effective coordination with centralized operations teams in Mumbai and external partners to meet service level requirements.

Job Responsibilities
- Receive and acknowledge client instruments and operational requests submitted at the branch, performing basic completeness checks and recording receipt as per process.
- Perform preliminary due diligence and verification on received items using approved equipment and standard operating procedures, escalating discrepancies as required.




- Process and maintain accurate operational records in defined logs/registers (e.g., inward/outward movement, custody transfers, dispatch/return status), ensuring audit-ready documentation.
- Coordinate handover and custody transfer to external partners (e.g., partner bank, courier), ensuring maker–checker controls are completed prior to release.
- Support branch execution of centrally initiated activities (e.g., printing/processing actions triggered by a centralized operations team), ensuring readiness, secure handling, and timely completion.
- Manage secure custody of sensitive stationery/instruments and controlled areas (e.g., vault/stationery), following access controls (including dual control/two-key holder arrangements where applicable).
- Scan, index, and share required documents and images with centralized processing teams, ensuring quality and timeliness for downstream validation a

📌 Document & Business Solutions Cash Operations Support - Analyst (Mumbai)
🏢 JPMorganChase
📍 Mumbai