Job Title - Manager – Process Excellence
Management Level: 07 - Manager
Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad
Must Have Skills
- Strong expertise in B2B Sales process transformation, covering end-to-end Sales process steps such as Lead Management, Lead Qualification, Opportunity Management, Pipeline Management, Account Management, Forecasting, CPQ, Deal Management, Contract Management, Order Management, and Sales Operations.
- Proven experience in future-state process design, process transformation, process optimization, and operating model design.
- Strong ability to lead client discovery and design workshops, stakeholder interviews, design-thinking sessions, and co-creation workshops.
- Experience integrating AI, GenAI, automation, and analytics into business and Sales processes.
- Strong understanding of Sales platforms and enterprise applications that enable the B2B Sales lifecycle.
- Ability to connect business processes, technology, operating models, and organizational change to develop practical transformation solutions.




- Solid team management and people leadership skills, including coaching, mentoring, work allocation, quality assurance, and developing junior practitioners.
- Strong executive communication and stakeholder management skills, with the ability to present and defend recommendations to senior client leadership.

Good-to-Have Skills
- Experience with process mapping, process modeling, and visualization tools, including Microsoft Visio or equivalent applications.
- Exposure to process mining, digital twin, process simulation, or other data-driven approaches for process assessment and validation.
- Familiarity with AX Design and designing AI-agent experiences within business processes.
- Experience supporting Business Development, sales pursuits, RFP/RFI responses, proposal development, solutioning, and client presentations.
- Experience conducting change-impact assessments across people, process, technology, data,

📌 I&P GN (Mumbai)
🏢 Accenture
📍 Mumbai