Meet the Team
Customer Experience (CX) is a team of extraordinary technical experts whose #1 focus is to deliver a premier customer experience and accelerate value realization. Our team, Solution Validation Services (SVS), is an integral part of Cisco Customer Experience, specializing in pre-deployment solution validation, software qualification, and architectural assurance for complex, mission-critical networks prior to Go-Live. We help Tier-1 Service Providers, Web/Cloud hyperscalers, and large Enterprises tackle their toughest business and operational challenges through network-centric testing, digital twin lab simulations, and advanced test automation. Our success is proven through accelerated customer deployments, reduced operational risk, premier customer satisfaction metrics, and employee engagement excellence.

Your Impact
As an Architect in SVS, you will provide top-tier technical leadership and drive the validation strategy for next-generation Service Provider networks:
· Architectural Influence:



Translate complex validation outcomes and testbed findings into actionable business risk mitigation strategies for C-level and senior engineering leadership.
· Solution Validation & Assurance: Lead end-to-end testing of next-generation Service Provider routing architectures, major software releases (Cisco IOS-XR 64-bit), and up-to-date transport solutions (SRv6, BGP EVPN, Routed Optical Networking) to guarantee production readiness.
· Lab Digital Twin Simulations: Build full-scale, high-fidelity customer simulations in world-class SVS test laboratories to uncover, isolate, and resolve sophisticated protocol, scale, and multi-vendor interoperability bottlenecks before production deployment.
· Test Automation Excellence: Architect and implement continuous test automation frameworks using Cisco pyATS/Genie, CXTM, and CI/CD pipelines, driving automated test coverage and accelerating project delivery velocity.
· Defect Advocacy & Engineering Liaison: Act as the primary tec

📌 Customer Delivery Architect | 10+ years exp, SP routing platforms, architectural and validation expertise (Pune)
🏢 Cisco
📍 Pune