Company Description

Client of FiniteHR, IT Product Development Company

Job Description

Our Client CMS Info systems is looking for SIEM
About our Client: http://www.cmsitservices.com/
Job Designation: SIEM
Job Location: Mumbai
Experience: 3-5Years.
Requirements:
1. Log and context data collection
• Collect all logs including operational logs and custom application logs
• Configuration of different technology devices by using agent-based agentless methods.
• Configuration of ODBC settings.
2. Administration and Maintenance
• Configuration of devicehost
• Daily Heath check of tool
• Vendor coordination for SIEM Tool Operational / Hardware issue.
• Creation and modification rules and queries ( complex rules by aggregating more than two conditions)
• Creation and modification rules and queries
• Configuration and modification of alerts
• Troubleshooting of all errors in SIEM tool.
3. Monitoring and Analysis
• Daily Monitoring of Alerts.
• Daily Monitoring of Dashboards.
• Escalation of alerts as per defined process.
• Logging of tickets in ticketing tool.




• Assigning Tickets to respective owner for their response as per defined process
• Analysis of Critical Logs as defined by defined process.
• Follow-up on tickets till closure.
4. Alerting and Notification
• Configuration of alerts and notifications for all critical events of all on boarded technology
• Modification of alerts and notification
• Notifying Information Security team in case of any operational issue.
5. Reporting
• Daily Monitoring of Reports.
• Configuration of reports as per requirement.
• Scheduling of reports as per requirement.
• Configuration and customization of dashboards.
• Configuration of specific compliance reports as per requirement.

6. Log Retention
• Retain the logs as per defined process.
7. Proposed SLA and Penalty Clause

SLA Structure

Deliverables Resolution Deliverable Time Target Performance Measurement Frequency
Resolution of hardware issues T+1 100% As per occurrence
Resoluti

📌 Siem (Mumbai)
🏢 FiniteHR Consulting
📍 Mumbai