Link to Apply is at the bottom of the JD. Please read the requirements carefully before applying.
About LimeChat
At LimeChat, we’re on a mission to revolutionize conversational commerce by enabling human-level interactions on WhatsApp. Backed by top-tier investors such as Stellaris, Titan, Pi Ventures and part of Y Combinator W21, we already power 500+ leading brands—including Mahindra, HUL, ITC, and Mamaearth.
Our next frontier: enterprise verticals like BFSI, Health, Auto, and Retail. We’re shipping cutting-edge GenAI agents that automate and personalise millions of customer journeys every single day.
Our founders are Computer Science alumni from IIT Delhi with a specialization in AI and have been recognized as Forbes 30 Under 30 honorees for their groundbreaking work. Their vision and leadership drive us to build the best products in the industry.
We’re a tight-knit crew that moves rapid, sweats the details, and owns outcomes. If that sounds like your vibe, you’ll feel right at home.
Some Quotes We Live By
- “It’s okay to fail. It’s not okay to not try.”




- “Do the right thing when others are not looking.”

What are we looking for?
At LimeChat, we’re looking for a high-ownership Customer Success Manager (CSM) to own the post-onboarding journey for our growth-stage clients.
You’ll be responsible for driving outcomes, not just answering tickets—shaping strategy, optimising campaigns, and making sure every account sees tangible business impact from LimeChat across revenue, automation, and CX. You’ll be their go-to partner for conversational commerce on WhatsApp and chat.
If you enjoy working closely with fast-growing brands, making data-backed decisions, and turning insights into real business results, you’ll love this role.
Responsibilities
- Own a portfolio of growth clients: Be the primary owner for a set of D2C / growth accounts—account health, adoption, and satisfaction start and end with you.
- Drive measurable value: Understand client goals (revenue, repeat pur

📌 Customer Success Manager (Bengaluru)
🏢 LimeChat
📍 Bengaluru