Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionises customer engagement by transforming contact centres into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organisations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.

What you’ll get to do at Level AI (and more as we grow together)




- Drive product impact by proposing and conducting quantitative research into key user behaviors and trends
- Conduct in-depth analysis and build statistical models to identify trends and key drivers that inform key decisions made by the user.
- Data analysis to identify common trends
- Based on analysis, propose enhancements for automation pipelines.
- Review the output of AI models to improve performance by identifying common usage gaps
- Optimise AI model performance through effective prompt engineering techniques.
- Establish automated model performance improvement pipelines through prompt engineering.
- Responsible for generating, testing, evaluating, and curating high-quality, diverse, and representative data (including synthetic) for AI model development, training, and performance.
- Analyse model performance by diving into user feedback data and product usage reports.
- Suggest ways to improve product usage by specifically targeting each

📌 AI Analyst (Noida)
🏢 Level AI
📍 Noida