About the Role:
As a Senior ServiceNow Software Engineer you will play a critical role in designing, developing, and optimizing enterprise‑grade solutions on the ServiceNow platform. This role partners closely with product owners, architects, and cross‑functional technology teams to deliver scalable workflows, integrations, and automation that enhance IT and business operations. The ideal candidate combines deep platform expertise with strong engineering discipline, delivering high‑quality solutions that adhere to architectural, security, and governance standards.

Responsibilities:
ServiceNow Development & Architecture
- Architect, design, and develop advanced ServiceNow applications, including custom data models, UI components, Business Rules, client/server scripts, Flow Designer automations, and platform configurations.
- Lead technical implementation across modules such as ITSM, ITOM, CMDB, APM, CSM, and HRSD based on organizational needs.
- Evaluate and implement platform best practices, ensuring maintainability, scalability, and adherence to enterprise governance.




- Perform code reviews, enforce development standards, and champion engineering excellence throughout the platform lifecycle.
- Drive performance tuning and optimization efforts across the ServiceNow ecosystem.

Platform Integrations
- Build and maintain high‑quality integrations using REST/SOAP APIs, MID Server, Integration Hub spokes, and event‑driven patterns.
- Collaborate with enterprise teams (e.g., Salesforce, SAP, Snowflake, Security, Cloud Services) to ensure secure, automated, high‑fidelity data flows that support mission‑critical processes.
- Troubleshoot integration failures and lead end‑to‑end resolution with internal partners and vendor support when necessary.

Skills:
Technical Leadership & Collaboration
- Translate complex business and functional requirements into robust technical designs and implementation plans.
- Provide mentorship, coaching, and technical guidance to junior and mi

📌 Senior Enterprise Software Engineer (Pune)
🏢 Wolters Kluwer
📍 Pune