02 Oct
|
Infowaysolutions
|
India
02 Oct
Infowaysolutions
India
Conversation Designer
2
Offshore
1 Immediate + 1 Future
5–8 years
Design intuitive voice and digital conversational experiences across IVR, virtual-agent and automated customer-service journeys.
Design flows/prompts/intents/journeys; translate business needs; collaborate with IVR/product/UX/data; analyze containment/abandonment/transfers; test and optimize.
Conversation/UX design; IVR journey design; dialogue/prompt design; NLU/conversational AI; journey analytics; robust communication.
Very High
Remote; business-hours overlap preferred
Periodic onsite discovery/workshops useful; permanent onsite not normally required.
📌 Conversation Desinger (India)
🏢 Infowaysolutions
📍 India