Job Description:

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Designation: Junior Business Analyst

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Department: Pre Sales

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Experience Required: 2 to 4 Years

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Employment Type: Full time

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Location: Zambia (South Africa)

Job Summary:

We are seeking a dynamic and enthusiastic Junior Business Analyst to join our team. The ideal candidate will play a pivotal role in assisting with the analysis, documentation, and improvement of business processes, systems, and operations. The Pre-Sales Junior Business Analyst will tightly collaborate with the Client and Sales team, leading the Discovery phase and striving to win the client’s confidence.

This is an onsite role based in Zambia for a 1-year assignment, where the candidate will be responsible for implementing and onboarding clients onto our payroll SaaS product. The role requires robust client interaction, business process understanding, and hands-on involvement in configuring and optimizing the payroll system for smooth adoption.

Roles & Responsibilities:

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Gather information and understand business requirements from the client and document them.

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Perform research and prepare proof of concept during the discovery sprint.

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Lead the implementation and onboarding process for clients in Zambia, ensuring smooth adoption of the payroll SaaS product.

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Provide training and support to clients during the initial setup and onboarding phase.

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Prepare documents like minutes of meetings, requirements documents, BRD, architecture diagrams, flow charts, etc., and help sales executives complete the proposal.

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Prepare low-fidelity mockups during the discovery sprints.

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Have logical capabilities to replicate the client’s problem and suggest solutions.

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Keep yourself up-to-date with the latest trends and practices in the company’s services.

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Knowledge of basic accounting and finance fundamentals will be considered an added advantage for this role.

Requirements

Key Competencies:

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Communication: Must be able to communicate with colleagues effectively, cli

📌 Junior Business Analyst (Ahmedabad)
🏢 Satva Technolabs
📍 Ahmedabad