Role Purpose
The AI Business Analyst will identify, assess, and champion opportunities to apply AI and automation across internal business functions. This role bridges the gap between business needs and AI capability — working closely with stakeholders across departments to understand pain points, map processes, and build the case for where AI/automation can drive efficiency, cost savings, or improved employee experience, then supporting adoption once solutions are approved.
Key Responsibilities
- Partner with department leads and teams across the business (Finance, HR, Operations, IT, Customer Service, etc.) to identify manual, repetitive, or inefficient processes that could benefit from AI or automation.
- Conduct process mapping and requirements-gathering workshops to document current-state workflows and pain points.
- Assess and prioritize AI/automation opportunities based on feasibility, business impact, cost, and effort, building business cases to support investment decisions.
- Research and evaluate available AI tools, platforms, and use cases (internal and external)
relevant to identified opportunities.
- Work with IT/Engineering teams to translate business requirements into technical specifications for AI/automation solutions.
- Support pilot programs and proof-of-concepts for new AI use cases, tracking outcomes and measuring impact against defined success metrics.
- Develop training materials, guides, and change management plans to support internal adoption of current AI tools and workflows.
- Track and report on AI/automation adoption metrics across the organization, highlighting wins, blockers, and areas for further investment.
- Stay current on AI/automation trends and best practices, bringing relevant ideas back into the business.
- Act as a liaison between business stakeholders and technical teams throughout the solution lifecycle, from ideation through rollout and adoption.
Required Skills & Experience
- 3+ years of experience in a Business Analyst, Pro
📌 Business Analyst II (Bengaluru)
🏢 MRI
📍 Bengaluru