02 Oct
|
Talpro INdia
|
Bengaluru
02 Oct
Talpro INdia
Bengaluru
Job Title: Senior Oracle Cloud Technical Support Consultant
Role Type: Fixed Term Direct Contract with Talpro
Contract Duration: 6 months (Fixed Term Contract)
Years of Experience: 6-12 Yrs
Max CTC Offered: INR 1.43L Per Month Max
Notice Period: Immediate Joiners Only
Work Mode: Hybrid (3 Days from Office Weekly)
Location: Bengaluru / Pune
Domain: Any IT Domain
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Role Overview:Mandate Skills: OIC, BIP/OTBI VBCS,OPA/PCS (preferred)
Location : Bangalore /Pune Office who can go-US Shift (6 PM to 3 AM IST)—Hybrid working model on case-to-case basis
Requirements
Job Description
Job Title: Oracle Cloud Technical Support Analyst
Role Overview:
We are seeking an experienced Oracle Cloud Technical Support Analyst who will deliver comprehensive technical support and integrations to our US-based clients during their working hours. The role demands flexibility, excellent communication skills, and effective coordination across different US time zones, managing a significant time difference (approximately 9.5 to 12.5 hours) from India.
Key Responsibilities:
- Provide daily technical support and quality assurance to diverse customers, ensuring high customer satisfaction.
- Develop, design, and support integrations between Oracle Integration Cloud (OIC) and Oracle ERP Cloud, including REST/SOAP services and FBDI file uploads.
- Extract and manage Oracle ERP Cloud data using BI Publisher reports, OTBI reports, and analytics.
- Develop customizations using Visual Builder Cloud Service (VBCS), Application Development Framework (ADF), and Process Cloud Service (PCS) within Oracle Integration Cloud.
- Provide technical support for Oracle ERP Cloud modules, integrations, and customizations utilizing OIC, VBCS, and Process Builder.
- Document and analyze business requirements related to IT incidents and change requests.
- Create and manage detailed technical specifications and software documentation.
- Contribute to optimizing business processes through negotiation, cons
📌 Senior Oracle Cloud Technical Support Consultant (Bengaluru)
🏢 Talpro INdia
📍 Bengaluru