Description
Job Title
Senior Manager - Services
Department / Division

Operations
External Interface
(Enlist external agencies/authorities that you are required to deal with while discharging your duty)
- Retailers – Store Managers
- Outsourced Agencies
- Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC, R&M; ,Projects
- Government/ regulatory bodies (Department of electrical Inspector, Lift Inspector)

Minimum Qualification
(i.e education, training etc.)
- Engineering Graduate (Electrical/ Mechanical)

Minimum Experience
- 10- 15 years of experience in Engineering; with at least 5 - 7 years in retail industry

Special Skills/Attributes
(required for performing the job effectively)
- Knowledge of Electrical, Elevator, Escalator, CCTV, FAS, PA System, Mall Pipe Music maintenance policies and processes
- Understanding of infrastructure installations with respect to Electrical, Fire Alarm, CCTV, PA and Music System, Data/Voice
- Knowledge of latest Electrical Installation.
- Knowledge of MOCB, OCB, Oil type Transformer
- Able to understand SLD




- Able to review and prepare BOQ with respect of R&M; and Project work.
- Able to review and comment of MEP drawing of Fit out Store and Projects
- Able to guide team on technical front.
- Able to handle and guide technical team
- Experience of preparation of Engineering Budget

Operational
Take over form Projects
- Obtain proper handover from the Project team in terms of understanding of infrastructure installations, safety standards of equipments and conduct thorough checks of all equipments/ systems post installation
- Obtain and understand the operating manual, detailed warranty documents (including scope, and exclusions), licenses/ permissions and critical spares from the Project team
- Highlight project snags identified within a period of 3 – 6 months to the Projects team for resolution post handover of equipments and systems
- Provide inputs to develop plans for managing all key equipment / systems and

📌 Senior Manager (Ahmedabad)
🏢 Phoenix Mills
📍 Ahmedabad