02 Oct
|
Linkedin
|
Bengaluru
02 Oct
Linkedin
Bengaluru
Company Description
LinkedIn is the world’s largest professional network, built to create economic prospect for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Location: Bangalore
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
As a Global Support Consultant,
you will be responsible for communicating directly with customers and stakeholders to provide support and resolve routine issues. You will engage members/customers through value-added activities, recommend process improvements, and assist in the adoption of new enhancements. You are expected to embody our culture and values as guiding principles in everything you do. The position involves a non-traditional schedule from Wednesday through Sunday, ensuring consistent support during weekend periods. Applicants must be prepared to fulfill shift requirements that include standard weekend availability.
Note: The position involves a non-traditional schedule from Wednesday through Sunday, ensuring consistent support during weekend periods. Applicants must be prepared to fulfill shift requirements that include standard weekend availability.
Key Responsibilities
Customer Engagement and Case Management
- Manage support queues to communicate with customers, understanding both routine and non-routine questions and priorities
📌 Global Support Consultant (Bengaluru)
🏢 Linkedin
📍 Bengaluru