Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes excellent pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries,



and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Job Purpose
To support the Front Office team in day-to-day operations while gaining practical knowledge and experience in guest services, check-in and check-out procedures, guest communication, and basic administrative activities under the guidance of supervisors and senior team members.
Primary Responsibilities
- Assist the Front Office team in providing efficient, courteous, and professional service to guests.
- Support the team in ensuring smooth and efficient check-in and check-out processes under supervision.
- Assist in handling basic guest queries and requests and escalate complex matters to the supervisor.
- Welcome and assist guests in a friendly and professional manner.
- Assist in maintaining the Front Office logbook, shift reports, and other departmen

📌 Front Office (Mumbai)
🏢 AccorHotel
📍 Mumbai