Join the Pinwheel Travel & Experience Pvt. Ltd. team as a Full Time Senior Executive – Ticketing on Erekrut, specializing in Senior Executive – Ticketing in the Tourism & Hospitality industry. We are seeking talented individuals with a passion for Operations and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description
Job Title: Senior Executive – Ticketing (International & Domestic)
Location: Gurgaon
Experience Required: 2-3yrs
Employment Type: Full-Time
Salary: 35k-45k per Month
About the Role:
We are looking for a proactive and experienced Senior Ticketing Executive to manage end-to-end flight bookings for both international and domestic travel. The ideal candidate will have solid expertise in GDS systems, excellent fare knowledge, and the ability to handle high-volume requests efficiently.
Key Responsibilities:
- Handle flight bookings (international & domestic) using GDS platforms (Amadeus, Galileo, Sabre, etc.)
- Issue,
reissue, and cancel airline tickets with accuracy
- Provide fare quotes, route options, and travel recommendations to the sales/operations team
- Manage group bookings, low-cost carrier bookings, and special requests
- Ensure timely issuance of tickets and maintain PNR records
- Stay updated with airline policies, fare rules, visa regulations, and travel restrictions
- Coordinate with airlines and consolidators for best fares and urgent assistance
- Handle refunds, date changes, and penalty calculations
- Maintain reports for ticket issuance, cancellations, and refunds
- Work closely with the sales and MICE teams for ticketing support and group departures
Requirements:
- Minimum 2-3 years of hands-on experience in ticketing
- Proficiency in at least one GDS (Amadeus/Sabre/Galileo) is a must
- Strong knowledge of fare rules, IATA regulations, and airline policies
- Excellent communication and custo