DMND00000117734 - OT Firewall Engineer

ROLE

• Execute firewall configuration changes based on documented change requests in ServiceNow

• Ensure changes comply with corporate security standards and guidelines

• Perform troubleshooting and resolve functionality issues on Palo Alto Next-Generation Firewalls- NGFW)

• Validate and test implemented configurations to confirm functionality with stakeholders

• Support activities to optimize firewall configurations and increase service quality

• Communicate with stakeholders (requesters and impacted teams) to clarify implementation requirements

• Provide adaptable support to local teams during projects impacting firewall configurations, including on-demand stand‐by support

• Handle operational and technical issues (incidents), including vulnerability management and escalations (Level 2 and Level 3 support)

• Document all changes, incidents,



and related actions in accordance with internal guidelines

• Collaborate with security and OT teams to maintain compliance

SKILLS

• University degree in computer science, IT security or related field

• Proficient in English language (written and verbal)

• Proven experience in operating and managing Palo Alto NGFWs and Strata Cloud Manager, including troubleshooting and configuration

• Solid understanding of computer networks (LAN) and application protocols

• Detail-oriented with strong focus on compliance and risk mitigation

• Self-reliant, proactive, and structured work style with ability to prioritize tasks effectively

• True team player: committed to collective success over individual agendas

• Resilient and adaptable in a dynamic work environment

📌 OT Firewall Engineer (India)
🏢 Infowaysolutions
📍 India