TL;DR: We're seeking a Support Team Lead with deep technical expertise and a passion for developing & mentoring people to solve complex customer challenges, grow a high-performing team, and help shape the future of our world-class artifact management platform.
About Cloudsmith
Cloudsmith is building the operating system for the modern software supply chain.
We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to Fortune 500 companies, secure, govern, and distribute software artifacts at scale.
Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems.
We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory.
By developers, for developers:



we care about craft, architecture, and enterprise scale.
The Role
We are building a team that is responsible for the developer experience. On a daily basis, we work with our customers and the developer community to ensure they are building software that is effective and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related problems.
As Support Team Lead, you own the delivery and team capability. You are the technical escalation point for your team, the owner of queue health and prioritisation, and the person who protects your team's time so they can do proactive, high-leverage work.
Key Responsibilities
- Day-to-Day Team Management: Own the daily rhythm of the team, including work allocation, shift handovers and leave. Make the required decisions to keep the team progressing. Hold weekly 1:1s and track p

📌 Support Team Lead (Jaipur)
🏢 Cloudsmith
📍 Jaipur