Job Description :
About us
With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.
Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.
Join us and play your part in making life’s moments mean a little more.

About the Function:
eCommerce is one of the fastest-moving parts of our business and where we’re reshaping how our brands are discovered, experienced and bought.
This is where digital meets commercial thinking. From building seamless online experiences to testing and learning in real time, the team puts eCommerce at the heart of how we grow.
You’ll work across a portfolio of brands, using data,



insight and creativity to unlock recent opportunities and reach consumers in more meaningful ways.
It’s a space that moves quickly, where ideas are tested, refined and brought to life, and where you can see the impact of your work almost immediately.

About the role:

• Lead professionals are individual contributors
• Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
• Acts as a resource for other team members; may lead projects with limited risks and resource requirements
• Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impacts achievement of activities within own team and other related teams; works within broad gu

📌 Manager- Customer Experience (Gurugram)
🏢 Diageo
📍 Gurugram