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Elango Ratnam is seeking a dynamic and customer-focused individual to join our team as an International Voice Process associate. In this role, you will be responsible for handling inbound and outbound calls from international customers, providing exceptional customer service, resolving inquiries and issues, and promoting company products and services. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a rapid-paced environment. Previous experience in a customer service or call center role is preferred. Join us at Elango Ratnam and be part of a supportive team that values your contributions and offers opportunities for growth and development. Apply now to start your career in a rewarding and exciting international voice process role.

Job Description
- Handle inbound and outbound calls from international clients
- Provide excellent customer service and resolve any issues or inquiries
- Communicate effectively and professionally with clients from diverse backgrounds




- Utilize strong verbal and written communication skills in English
- Collaborate with team members to ensure seamless operations
- Follow company policies and procedures to maintain high quality standards
- Meet and exceed performance targets and metrics
- Adapt to changing priorities and work efficiently in a fast-paced environment
- Work flexible hours to accommodate different time zones
- Possess strong problem-solving skills and a positive attitude

Process:

1) US auto part sales

2) US logistics Bokerage

Age - Max 35

Gender - Both male and Female

Only Candidates within radius of 10-15 KMs Can Apply

Salary 12 k - 30 K max (Plus Incentives) Negotiable

Shift Timing; Night shift

8 pm - 5 am

5 day working

Sat & sun off

Designation

International Voice process

Key Skills

B2B Lead GenerationBPOBPO SalesCold CallingCustomer RelationCustomer SupportEnglish ProficiencyInternational Voice Proc

📌 International Voice process (Mumbai)
🏢 Elango Ratnam
📍 Mumbai