Role overview & Key responsibilities:

We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.

Key Responsibilities:
- Assist in tracking upcoming and overdue contract renewals
- Coordinate with clients for renewal discussions and follow-ups
- Support in preparing renewal proposals, quotations, and documentation
- Maintain and update renewal data in CRM systems
- Work closely with internal teams (Sales, Operations, Finance) for smooth execution
- Support in improving renewal processes and reporting metrics

Requirements
What we're looking for:
- Currently pursuing or recently completed a degree in Business, Management, or related field
- Solid communication and interpersonal skills
- Good organizational and time management abilities
- Basic understanding of sales/customer success processes is a plus




- Proficiency in MS Excel and/or CRM tools is preferred
- Self-driven with a willingness to learn and take initiative
- Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.

Work Mode: Full-time; based in Pune

Benefits
What You will Learn:
- End-to-end renewal lifecycle management
- Client communication and negotiation basics
- Data tracking and CRM handlingRevenue retention and customer success strategies

Why Join us:
- Compensation: Competitive stipend in line with industry standards
- Growth Path: With this experience, you can grow into roles such as Customer Success Renewals Specialist as PadCare expands globally.
- Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
- Eco-Warrior in Action: Help recycle m

📌 Customer Success Renewals Intern (Pune)
🏢 PadCare Labs
📍 Pune