Job Title - Client Relations Officer

Job Overview

We are seeking a dedicated and customer-focused Client Relations Officer to join our

consultancy team. The ideal candidate will build and nurture long-term relationships with

clients, understand and anticipate their needs, and act as a trusted advisor — guiding them

toward the right services and ensuring high levels of satisfaction. The Client Relations

Officer will be instrumental in converting leads into clients, coordinating internally with our

teams to deliver outstanding service, and maintaining accurate records of all client

interactions.

Key Responsibilities

1-Build and maintain strong relationships with clients.

2-Understand Client needs and provide suitable solutions and services.

3-Provide clients with information regarding our consultancy services, ensuring they

understand the value we offer.

4-Follow up on leads and convert prospects into clients.

5-Coordinate with internal teams to ensure client satisfaction.





6-Maintain accurate records of interactions and sales data.

7- Handle client queries, concerns, and complaints promptly and professionally.

8- Ensure timely communication and regular follow-ups with clients to build trust and

loyalty.

9-Identify opportunities for upselling and cross-selling relevant services.

10-Monitor client satisfaction levels and take proactive steps to improve service quality.

Qualifications & Skills

Bachelor’s degree (Business Administration, Marketing, Communications, or related field

preferred).

Excellent interpersonal and communication skills (both verbal and written).

What We Offer

· Competitive salary based on experience

· Food and accommodation provided

· Supportive work setting

· Growth and learning opportunities

· Performance-based incentives (if applicable)

Interested one can call or drop your CV - (phone hidden)

📌 Client Relationship Officer (Haryana)
🏢 Skywings Advisors
📍 Haryana