Description
Associate Platform Reliability Engineer (AI Tooling Ops)

Location: Pune

Role Overview

We are seeking a highly motivated Associate Platform Reliability Engineer (AI Tooling Ops) to join our global Platform Reliability Engineering team. This is a hands-on engineering role focused on ensuring the stability, reliability, scalability, and operational excellence of critical front-to-back business platforms supporting post-trade processing and operations.

The ideal candidate will have a solid software engineering foundation, production support experience, and a passion for automation, observability, and reliability engineering. You will work closely with development, infrastructure, and business teams to improve system resilience, enhance operational visibility, reduce manual intervention, and deliver highly available services.

Key Responsibilities
- Partner with a high-performing global reliability engineering team to design, build, and maintain our AI Tooling Infrastructure running on AWS Kubernetes.
- Monitor platform health, proactively identify risks,



and drive improvements in system reliability, performance, and availability.
- Perform incident triage, troubleshooting, communication, and post-incident reviews to minimize business impact and prevent recurrence.
- Collaborate with engineering, infrastructure, and business stakeholders to design and implement scalable and resilient solutions.
- Develop automation to reduce operational toil, eliminate manual support activities, and improve service efficiency.
- Build and enhance deployment, monitoring, alerting, and observability capabilities across the platform stack.
- Develop and maintain dashboards, alerts, and service health monitoring using Grafana, Datadog, Prometheus, and OpenTelemetry.
- Analyze logs, metrics, and distributed traces to proactively identify system bottlenecks and reliability issues.
- Support enterprise messaging and event-driven architectures, including Kafka-based platforms an

📌 Associate - AI Tooling Ops - Platform Reliability Engineer (Pune)
🏢 Jefferies Financial Group
📍 Pune