About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Come Join Our Team
- As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards

Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus

Job Summary
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.

Essential Functions and Tasks
- Works in a variety of work queues servicing multiple clients on claim rejections, duplicate claims, records, and bills.




- Resolves patient billing issues.
- ​Explains policies and procedures clearly and concisely. Research, resolves, and documents incoming correspondence.
- Evaluates incoming concerns and returns acknowledgement in the appropriate medium (email, telephone, etc.).
- Performs special projects and other duties as assigned.

Education and Experience Requirements
- High School Diploma or Equivalent.
- One (1) year of customer service experience in a high volume, quick paced environment. Healthcare customer service experience preferred.

Knowledge, Skills, and Abilities
- Knowledge of the Explanation of Benefits.
- Knowledge of a variety of insurance plans.
- Knowledge of ICD-10 and CPT Codes.
- Strong word processing, spreadsheet, database, and presentation software skills.
- Strong mathematical skills in addition, subtraction, multiplication and division of whole numbers and fractions; computing percentages; and worki

📌 Correspondence Specialist (Chennai)
🏢 Ventra Health
📍 Chennai