Job Description – Junior IT Administrator

We are looking for a motivated and enthusiastic Junior IT Administrator to join our IT team and provide first-level technical support across the organization. This role is ideal for someone with a strong foundation in IT support who is eager to learn and grow in areas such as Microsoft 365, Azure, endpoint management, networking, and IT operations.

The successful candidate will support daily IT operations, assist with user onboarding and offboarding, troubleshoot hardware and software issues, and work closely with the Senior IT team to ensure a secure, reliable, and productive IT environment.

Key Responsibilities

End-User Support

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Provide Level 1/2/3 IT support for hardware, software, printers, and peripheral devices.
- Troubleshoot Windows, Microsoft 365, email, Teams, and application-related issues.
- Resolve user incidents and service requests within agreed SLAs.
- Escalate complex issues to senior team members when required.
- Assist users with remote support and troubleshooting.

Microsoft 365 Administration





Assist in administering Microsoft 365 services, including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive
- Microsoft Entra ID (Azure AD)
- Microsoft Intune (basic administration)

Responsibilities include:
- User account creation and management
- Password resets
- License assignment
- Distribution groups
- Shared mailboxes

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Basic permission management

User Onboarding & Offboarding
- Create and configure user accounts.
- Provision laptops and workstations.
- Configure Microsoft 365 accounts.
- Install required applications.
- Prepare new employee devices.
- Disable accounts and recover company assets during offboarding.
- Maintain onboarding and offboarding documentation.

Device & Endpoint Management
- Configure desktops and laptops.
- Install and update operating systems and applications.
- Assist with Microsoft Intune device enrollment.
- Monitor device compliance.
- Perform routine

📌 Junior IT Administrator (Bengaluru)
🏢 Valenta AI
📍 Bengaluru