A Gem Portal Executive's responsibilities may include:
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Business development
Identifying business opportunities through government bids and tenders, and discussing them with management
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Tender preparation
Preparing tender documents, including bunch bids, reverse bids, custom bids, and normal bids, and submitting them on time
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Product catalog management
Updating the product catalog, including current products, specifications, and pricing
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Customer support
Handling customer inquiries and acting as a contact point for government agencies
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Documentation
Preparing reports, manuals, and guidelines using MS Office applications
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Training
Overseeing training programs,
including web-based seminars, manuals, group sessions, and training videos
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Communication
Overseeing the quality and delivery of print and digital communications
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Feedback
Establishing feedback mechanisms and ensuring timely action based on feedback
The Government e-Marketplace (GeM) is a portal that facilitates online procurement of goods and services for government departments, organizations, and PSUs.