Account Management Executive – Client Success (Delhi)

Account Management Executive – Client Success (Delhi)

02 Oct
|
SparkFuse Business Solutions
|
Delhi

02 Oct

SparkFuse Business Solutions

Delhi

Talent Suite Job

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Join the Sparkfuse Business Solutions LLP team as a Full Time Account Management Executive on Erekrut, specializing in Account Management Executive in the Business Consulting industry. We are seeking talented individuals with a passion for Sales & Marketing and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Position: Account Management Executive – Client Success & Retention (AI Telecalling)

Location: Remote / Hybrid

Role Type: Full-Time | Client-Facing | Retention-Focused

Salary: 25k + Incentives

Experience: Minimum 1 Year of Tech/SAAS experience is Preferable

Role Overview

We are hiring an Account Management Executive to manage and grow a portfolio of 15–20 active client accounts.

This is a post-sales ownership role focused on:
- Client Success
- Retention
- Revenue Continuity

While demos are handled by a centralized team, you are expected to have a robust understanding of the product to effectively support, guide,



and retain clients.

Key Responsibilities

Account Ownership (Core Responsibility)
- Manage 15–20 active client accounts end-to-end
- Act as the primary point of contact for assigned clients
- Build and maintain strong client relationships through regular communication

Client Onboarding & Activation
- Ensure smooth onboarding of newly acquired clients
- Coordinate with internal teams for setup and activation
- Ensure clients achieve initial value milestones

Retention & Revenue Continuity
- Drive client engagement and satisfaction
- Ensure timely payments and revenue flow
- Minimize churn through proactive communication
- Identify risks early and implement corrective actions

Internal Coordination
- Collaborate with Sales, Demo, and Tech teams for seamless client experience
- Ensure proper handover and alignment across teams

Upsell & Account Growth
- Identify upsell and cross-sell opportunities
-

📌 Account Management Executive – Client Success (Delhi)
🏢 SparkFuse Business Solutions
📍 Delhi

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