Description
Designation - Field Operations Executive
Location - Noida
Qualification - Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.
Experience - 0 - 3 Years

About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in
2017 through a joint venture between Pest Control India and Rentokil, it operates across 300
locations, aiming to set current standards in customer service. The company focuses on
industry-leading operations through best practices, innovation, and digital technologies. In 2024,
Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and
footprint further.
For more details: https://www.rentokil-pestcontrolindia.com

About the Role:
● The Operations Executive / Sr. Operations Executive will be responsible for ensuring service
quality, technician capability, material readiness, and compliance through hands-on
supervision, audits, and performance monitoring across assigned service areas.




● The incumbent will report to the AOM/OM/ABM/BM. The incumbent will have to work as
part of a multi-functional team, and this involves collaboration with the internal team and
external stakeholders.

Job Responsibilities:
A. Core Operations
● Ensure availability of trained & certified technicians as per guidelines.
● Coach technicians to improve service quality, retention, and SOP compliance.
● Conduct daily stand-up meetings; communicate safety & job-specific instructions.
● Ensure availability of tools, materials, and proper stock management as per SOP.
● Monitor SCP usage, troubleshoot issues, and provide refresher training.
● Ensure Partner Kit & on-site documentation are contractually compliant.
● Conduct customer visits/week (Surprise, Route rides, Audits, Complaints). - based
on the target
● Maintain grooming standards and service quality of assigned technicians.
● Ensure data entr

📌 Field Operations Executive (Noida)
🏢 Rentokil Initial
📍 Noida