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Job Title: Oracle Fusion Technical Support Consultant
Location: Hyderabad
Employment Type: Full Time, regular, hybrid work arrangement

Job Description:

We are seeking an experienced Oracle Fusion Technical Support Consultant to join our Global Shared Services Centre (SSC) in Hyderabad.
Our Oracle Fusion landscape supports 40+ countries across APAC, EMEA, North America, and LATAM, making this a high‑impact global support position.
The primary responsibility is to support and maintain existing Oracle Fusion technical components, including templates, reports, integrations, e‑invoicing processes, and interface frameworks.
In addition to day‑to‑day support, the role will also work on small change requests and may participate in larger global projects as needed.

Key responsibilities

1. Global Technical Support & Issue Resolution (Primary Focus)
- Deliver L2/L3 technical support for Oracle Fusion across 40+ countries and multiple time zones.
- Troubleshoot issues related to:
- BI Publisher, OTBI Reports & FRS




- BICC
- FBDI/HCM/financial interface errors
- REST & SOAP API integrations
- UCM file transfers and staging table exceptions
- Investigate and resolve regional localization issues (tax, statutory fields, formats).
- Provide root‑cause analysis and implement sustainable fixes.
- Knowledge of Sandbox creation, Webservices, exposure to Groovy Script.

2. Template Maintenance & Localization
- Support, modify, and enhance BI Publisher templates across:
- GL, AP, AR, FA, CM
- Procurement
- PPM
- Subscriptions
- RMCS
- Ensure templates meet:
- Global standards
- Local statutory requirements
- Branding, language, and formatting conventions

3. E‑Invoicing Support (Multi‑Region)
- Support e‑invoicing processes across APAC, EMEA, LATAM, and North America.
- Troubleshoot schema validations, rejections, data extraction issues, and statutory updates.
- Work with regional Finance and Tax teams for

📌 Oracle Fusion Technical Support Consultant (Bengaluru)
🏢 Aveva
📍 Bengaluru