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Join the team as a Full Time Technical Support Executive on Erekrut, specializing in Technical Support Executive in the Education industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

UDTeSchool provides ERP Services to the Education Industry matter expert contribution and influences the solutions development efforts. You will have knowledge of Good working of Computers Knowledge with excel & Better Communication Skills to Interact with Clients to give them Better Solutions, environments, and challenges where innovation and creativity are encouraged

Role And Responsibilities:-
- Efficiently understand and be able to escalate complex technical issues to engineering staff
- Advanced technical knowledge of mobile and web applications Ability to update technical documents




- Train customers on how to install and use the company’s products via web conferencing
- Support sales with after-sale customer support, including sending relevant documentation and information to customers, ensuring that the product implementation is progressing according to the schedule, etc.
- Knowledge of support ticketing tools such as Jira and Confluence for documenting.
- Provide technical support to customers via phone and email Solve technical issues with company’s products by using available resources
- Accurately process and record support and training interactions
- Enjoys working in a technically challenging setting that allows you to show your creativity and problem-solving abilities
- Has an inquisitive and open mind, enjoys learning about new technologies and has demonstrated the ability to provide rapid solutions to complex problems
- Experience working directly with user/customer base, with an ability to have a positive impact on activi

📌 Technical Support Executive (Noida)
🏢 Udayat E-school
📍 Noida