Project Manager

Hybrid, Bangalore or Pune, India

JOB OVERVIEW

As a Project Manager, you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This role is focused on helping the customer implement Legion within budget and in time. During implementation, you will be prioritizing tasks, developing project plans, reporting to senior managers, liaising with customers, and attending customer meetings. The goal of the position is to ensure implementation milestones are accomplished on time and achieve business results for our customers.

RESPONSIBILITIES AND DUTIES
- Manage multiple concurrent projects, leading all implementation project phases
- Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
- Manage the work delivered by the project team and ensure it meets Legion quality standards
- Create skilled customer-facing presentations such as Project Kick-off, User Acceptance Testing Kick-off, executive decks and more




- Lead and facilitate discussions and workshops with the customer
- Oversee project management documents, tools and methodologies including but not limited to risk management, change management, scope management, success criteria
- Define, manage, and deliver on customer expectations throughout the implementation process
- Work with teams within Legion to ensure implementation timelines and support SLAs are met
- Recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment
- Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
- Be familiar with compliance and labor laws and how they impact customers
- Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology and the Legion product

Customer Centr

📌 Project Manager (Pune)
🏢 Legion
📍 Pune