Title: ETMF IT SME

Location: Bangalore, Chennai, Mumbai

Exp: 3-6 Yrs

Job Description:

• Provide L2/L3 support for eTMF applications and related clinical systems.

• Manage incident, problem, and change management activities.

• Support user access management, configuration, and system monitoring.

• Coordinate with business users, vendors, and global stakeholders for issue resolution and enhancements.

• Ensure compliance with GxP, SOPs, and audit requirements.

• Support release activities, validation, and system upgrades.

• Prepare operational reports, KPIs, and documentation. Participate in process improvements and knowledge management activities.

Required Skills

• 4–6 years of experience in eTMF application support or clinical IT support.

• Hands-on experience with eTMF platforms such as Veeva Vault eTMF, OpenText, or similar systems.

• Good understanding of clinical trial processes and TMF management.

• Experience in ITSM tools and support processes (Incident, Change, Problem Management).

• Knowledge of GxP compliance and Life Sciences domain.

• Robust communication and stakeholder management skills.

📌 Etmf IT Sme (Mumbai)
🏢 NR Consulting
📍 Mumbai