Who we are

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture





About this role

We are seeking an experienced Oracle OSM and UIM skilled to provide senior-level operational expertise across telecom provisioning, order management and service fulfilment platforms. Based in Pune, you will play a key role in ensuring service availability, reliability and operational excellence for mission-critical fulfilment applications. This role combines technical leadership, production support, operational readiness, incident recovery, automation and continual service improvement within a complex telecom OSS environment.

What you will do

Operational SME Leadership
•Own end-to-end operational accountability for Oracle OSM, Oracle UIM, provisioning, order management and service fulfilment services.
•Ensure platform availability, reliability, performance, resilience and SLA compliance.
•Act as the senior technical escalation point for complex fulfilment, provisioning, invento

📌 Senior Manager-Senior Oracle OSM (India)
🏢 Vodafone
📍 India