Meet the Team
The Network Engineering and Operations (NEO) team is a core part of Cisco, delivering development and infrastructure support for a wide range of critical applications. This includes Cisco's internal Platform Engineering, Observability, and Automation services. We are "Customer Zero," running Cisco networking applications and gear in our own environment.

Your Impact

As an SRE on our team, you will bring DevOps technology, SRE practices, and Network automation to the deployment, management, and continuous improvement of our Network Services systems. You will play a key role in developing and maintaining internally developed applications that provide critical services for Cisco’s internal network, ensuring our platforms are reliable, available, scalable, and high-performing.

Key Responsibilities:
- Build, maintain, and improve automation solutions using Python and/or Shell in Linux environments.
- Support and enhance production platform services with a focus on reliability, availability, and performance.
- Develop and maintain runbooks, operational documentation,



and disaster recovery processes.
- Work with containers and orchestration platforms like Podman, and Kubernetes in Linux-based environments.
- Contribute to CI/CD, infrastructure automation, and infrastructure-as-code using Git and Jenkins.
- Build and support API-based integrations across internal tools and services.
- Partner with platform, software, network, and operations teams to identify failure points and drive improvements.
- Use up-to-date engineering productivity tools, such as GitHub Copilot, to boost efficiency.
- Improve observability through monitoring, logging, alerting, dashboards, and actionable operational insights.
- Help define and improve SLIs, SLOs, and operational metrics.
- Lead incident response, troubleshooting, root cause analysis, postmortems, and service restoration.
- Participate in on-call support for critical services and contribute to operational readiness.

Minimu

📌 Site Reliability Engineer (Bengaluru)
🏢 Cisco
📍 Bengaluru