Associate Manager (Mumbai)

Associate Manager (Mumbai)

02 Oct
|
Etraveli Group
|
Mumbai

02 Oct

Etraveli Group

Mumbai

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.
We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.




Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.
The Role
The Associate Manager – WFM is responsible for managing workforce planning and delivery across ETG, including scheduling, realtime monitoring, reporting, and performance tracking. The role focuses on ensuring the right resources are available at the right time to meet business goals, maintain service levels, and improve operational efficiency. The individual will monitor all key performance metrics related to WFM. He/She also needs to drive performance, identify reasons for performance gaps, and work closely with operations teams to implement improvement plans.
The role also includes managing vendor relationships, tracking vendor performance, validating invoices, monitoring budget, and identifying opportunities to optimize costs while maintaining service quality. Coordination with cross function

📌 Associate Manager (Mumbai)
🏢 Etraveli Group
📍 Mumbai

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