Job Title : Product Management
Job Code : MT179542
Client Name : Knauf Ceilings
Location : Mumbai, Maharashtra, India
Job Type : Permanent
Job Description
Position Title:
Deputy Manager – Ceiling Solution Specialist
Location:
KCS – All India
JOB OUTPUT
Effective coordination on key projects to ensure smooth execution
To attend & resolve complaints within agreed time frame
Warrantee certificate
Interact with Product Management teams in India on Quality issues.
Effectively co-ordinate and manage the quality installation process of ceilings/wall panels in
the given territory / area. Provide effective support to Sales team.
Assist Training manager on Regional Installation training activities.
PRODUCT & AREA OF RESPONSIBILITY
Installation training activities
Supervision of Mock-ups for Quality
Handling Customer Service Complaints Related to Site
Handling Quality issues and Safety at client Site
Job Description :
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KEY RESPONSIBILITIES /PROCESSES
Coordination with cross functions (Logistics, sales, support, etc)



on key projects (high
importance and/or Multi product specification projects) as directed by Regional head to help
win the projects by timely mock-up & also smooth execution.
Ensuring Installation of products is strictly as per Knauf guidelines.
Check, guide and report about site condition to Regional Head.
Ensure proper storage of material at site as per Knauf Norms.
Training to the Installers on Knauf Norms
Ensure usage of correct tools at sites.
Effective Complaint handlings and customer Service.
Support to Product Managers by handling queries regarding right products and installation
details.
Guidance and training to Sales Support team for correct ordering of the material and
accessories.
Regular feedback from Project Managers on quality of installations, products, and
accessories.
Continuous improvement in installation process and promotion of right Knauf accessories.
Safety measures undertaken by Channel Part

📌 PRODUCT MANAGER (Mumbai)
🏢 Hafele India
📍 Mumbai