Key Responsibilities:
- To hire, build, train and manage a team of customer success managers
- To allocate or distribute company accounts amongst customer success managers
- To act as a customer success manager for key accounts at least in the early stages
- To build relationship with stakeholders for key accounts
- To design and improve the processes for the customer success managers to follow
- To design a framework to get information from the ground and use this key info to improve processes
- To play the role of the Lead Customer Acquisition for an initial period till the business required a dedicated person
- To build and hire a small team of customer acquisition managers, if required
- To identify key potential customers and relevant decision makers

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Attributes of the right candidate:
- Good communication skills (english speaking/writing/articulation)
- Strong people management and team building skills
- Strong analytical skills
- Strong client relationship building skills
- Robust work ethics
- Street smartness

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Strong people management and team building skills





About TalentPad

Brief

Started in Feb 2014, Delhi-based TalentPad is an online marketplace for high quality talent, operating in the large online recruitment market in India. Started by three IIT alumni, it’s a second generation platform which plans to flip the current recruitment process on it’s head. It gives more power to the job-seekers and lets employers make the first move in search for high quality talent.

Basic Info
- Team Size: 15+
- Office: Delhi
- Founded in: Feb 2014
- Industry: Online recruitment
- Web URL: http://talentpad.com/
- Social URLs: Facebook | LinkedIn | Twitter | AngelList
- Investor: Helion Ventures
- Address: B-6/66 Safdarjung Enclave, Behind B-6 market, New Delhi - 110029

Founding Team

We believe people learn from people, and hence it’s very important for you to judge the people you’ll be working with. We’re a passionate bunch who don’t hesitate in challenging the

📌 AVP Customer Success (Delhi)
🏢 TalentPad
📍 Delhi