What You'll Do

The Customer Advisor's role is to provide ongoing client technical consultation on Cloud and application tools, optimizations, and solutions. This role will include advising merchants, external developers, and internal teams to ensure successful site launches and ongoing site stability for Commerce customers. Along with technical consultation, the CA's role includes educating clients on how existing and recent product features and functionality work and addressing product-related questions and technical challenges. Additional responsibilities include:

Always representing (work product, communications, presence) professionally in both client and team situations.

Stay on top of and cloud technology evolution, new solutions, proactively research, and stay ahead of the curve, continuously drive self-development of new skills, and improvement of existing skills.

Define the operational processes to deliver consistent value to merchants and partners

Help define the DevOps processes with customers for deploying and maintaining solutions within the Cloud environment.





Evaluate analytics from customer cloud environments to make recommendations for improvements and optimization.Develop and maintain effective, positive working relationships with team members.

What you need to succeed

We are looking for Adobe Commerce/Magento Cloud functional and code-level specialists in all Magento products and technologies including Adobe Commerce methodologies as well as software and hardware limitations.

Adobe Commerce/Magento Cloud experience and skills needed include:
- Overall 7+ Years of Experience
- Proven ability with Adobe Commerce/Magento development
- Demonstrated ability with Adobe Commerce 2.x development and to deal with change and excel in high-stress situations and be self-managed, responsive, and dedicated to client success.
- Should have worked as an Architect for at least 3+ Magento Implementations
- Experience with Version Control Systems like GIT
- Exp

📌 Customer Advisor Commerce (Bengaluru)
🏢 Trigent Software
📍 Bengaluru