Dear Candidate,

We are hiring for Customer Service Officer for General insurance industry.

Location - Mumbai - Thane

Salary - upto 3.50 lpa

Eligibility/Job requirements:

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Graduate / postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. 1+yr of inbound and outbound

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call-taking experience is a must.

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Candidate should possess excellent oral and written communication skills.

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Candidate with positive customer service skills & captive contact centre experience would be preferred.

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Candidate should be willing to work in rotating shifts and Weekends and Public Holidays

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Candidate should be able to conversate in English, Hindi and Marathi or English Hindi + any regional language (Tamil, Bengali, Kannada,



Gujrati, Malayalam, Telugu)

Responsibilities:

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Responsible for interacting with PAN India customers/prospects of General Insurance.

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Responsible for out calling PAN India customers/prospects of General Insurance.

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Responsible for delivering the relevant KPI's designed for the assigned job role.

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Responsible for customer engagement and satisfaction survey.

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Responsible for Upsell and Cross sell as per the campaign running at the Contact Centre.

Interested candidate can send resume / refer suitable candidate at (phone hidden)

📌 Customer Service Officer (Mumbai)
🏢 Skywings Advisors
📍 Mumbai