Relationship Manager

Role Profile

Role Title: Relationship Manager
Designation: Relationship Manager
Function: SULB/ Business
Administrative Reporting: Branch Business Manager
Functional Reporting: Branch Business Manager

Dec 2024

Job Purpose:
- The primary responsibility of the Relationship Manager is to source business from the open market and connectors to achieve business targets as per the organizational goal.

ROLE SPECIFICATION

Role Title
Relationship Manager
Employee Interviewed

Reports To
Branch Business Manager
Company
Muthoot FinCorp Limited
Function/Department
Secured & Unsecured Lending Business
Written By
Johnson & Parthasarthi
Approved By (Jobholder)

Approved By (Immediate Superior)

Date (Written On)
11th Dec’24

ROLE SUMMARY

Relationship Manager will be responsible for maintaining quality portfolios across all the processing centers. RO needs to follow all necessary regulatory requirements and compliance. This role requires communication skills in the local language.

ORGANIZATIONAL CHART

KEY RESPONSIBILITIES

Business Development




Drive business growth by identifying current business opportunities, developing relationships with key stakeholders.
He needs to source and empanel new connectors on every month
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business.
Work in the Area assigned by the Branch Business Manager and generate leads
Cold Calling to the potential customer base to generate business
Daily Sales Calls as per the Plan submitted to BBM
To find, nurture and develop excellent relationships with the Referral Partners and Connectors

KEY CHALLENGES
- Technology

KEY DECISIONS TAKEN

NIL

KEY INTERACTIONS

Internal Stakeholders
External Stakeholders
- Credit
- Legal
- Technical
- Operations
- Customers
- Connectors
- External Legal team
- TEAL
- MAATRUM (legal & technical)

KEY ROLE DIMENSIONS

Geographical Coverage-
No of Direct Reportees-
Total Team Size -
Portfolio -
50 to 100 KM
Nill
Nill

📌 Relationship Manager (Kolkata)
🏢 Muthoot Fincorp
📍 Kolkata