02 Oct
|
State Street
|
Hinjawadi
02 Oct
State Street
Hinjawadi
Basic Purpose of Job:
The Team Manager within the OTC trade processing in Global Process Delivery, focusses on ensuring the accuracy of the OTC trades and valuation. The candidate is expected to have experience of working as an operations manager; is required to demonstrate comprehensive knowledge of relevant work processes, complex financial instruments and relevant financial intrument (OTCs).
The candidate will be expected to work closely as part of a senior management team and plan and deliver projects assigned. The person will be a senior point of contact within the business for the team’s activity. A major focus will be on procedures and process improvement, performance management of staff, client relationship management and ensuring compliance with regulatory requirements.
Responsibilities & Tasks Include:
- Ensure team carries out basic and complex trade and valuation in accordance with established procedures. Accountable for the day to day management of team and manages daily service delivery
- Manage and escalate issues related to the OTC Trade processing team.
- Accumulate, retain and use knowledge of OTC derivatives associated with process.
- Plan and manage the daily operations of the team
- Be accountable for all aspects of resources planning including succession planning, staff development and staff retention initiatives; promote cross training, resource sharing and job rotation across teams/departments; participate in the recruitment process
- Ensure daily in scope transactions are reported within client and repository deadlines and exceptions arising are managed in accordance with internal and external service levels.
- Ensure understanding of client SLA provisions and KPIs to deliver the highest quality client services.
- Develop, engage and retain employees using available resources.
- Ensure appropriate Training Pathways skills are in place and team members complete the necessary skills training requirements.
- Create continuous improvement forum
📌 Derivatives - Manager (Hinjawadi)
🏢 State Street
📍 Hinjawadi